Hello,

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Thank you for posting your concern here in Microsoft Community and welcome to the Windows 10 Family. I would be happy to assist you.

This page contains the driver installation download for Clavier standard PS/2 in supported models (HP Compaq Dc5700 Microtower) that are running a supported operating system. Need driver for standard PS/2 keyboard. Of my laptop Some of the hsortcut keys aren't working and on searching for drivers on device manager, it - 6443486. Download the latest drivers for your Clavier standard PS/2 to keep your Computer up-to-date.

• This page contains the driver installation download for Clavier standard PS/2 in supported models (HP Compaq dc5700 Microtower) that are running a supported operating. Use the links on this page to download the latest version of Standard PS/2 Keyboard drivers.
• 3je cherche un pilote pour clavierstandardps/2 version du pilote 6. This page contains the driver installation download for Clavier standard PS/2 in supported models (HP Compaq dc5700 Microtower) that are running a supported operating.
• Solved: Hi to everyone, I'm italian and i don't speek english. I've an HP Pavilion g6-2324sl with windows 8. This morning I turn on my pc and my - 2929887.
• Click on usb-ps/2 Optical Mouse. Yes, I know it's mouse and not keyboard. Before you remove device on the mouse (Yes that's what you must do), know that you'll lose mouse control until you reboot.

From the description of the issue I understand that the keyboard on your laptop does not work.

Please follow the below methods and see if it helps to resolve the issue.

Method 1

Follow these steps to run the Windows inbuilt troubleshooter:

a) Write Troubleshooting in the search box and hit enter.

b) Click on Troubleshooting tab.

c) Click on view all option on the upper left corner.

d) Select the Hardware and Device options from the list.

e) Click Next to run the Hardware and Device Troubleshooter.

Method 2

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Rossini introduction theme and variations. Try to download and run the Fixit tool from the link below.

Hardware devices are not working or are not detected in Windows:

Method 3

Try to download the drivers for Bluetooth device using the Windows device driver update.

Alternatively, if the update fails to register and download the requisite drivers for the device, you can also use the vendor id of the Bluetooth device and look for it in the PCI Vendor and Device Lists

FAQ: http://www.pcidatabase.com/

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Unknown and uninstalled devices will be listed under Other. The device will have a yellow alert symbol on it. The properties for the device will show that no driver was found.

Under the Device Properties, select the Details tab and scroll down to Hardware IDs. Each Hardware ID is comprised of some very useful information. The VID value provides the vendor ID and the PID value provides the Product ID of the device. Make a note of the PID value. Enter the PID value in the search box of Update Catalog. In cases where you have multiple device types listed, narrow down your search by also adding in the VID value.

Once downloaded and extracted, you can point Device Manager to this driver to install the hardware.

Please keep us posted on the status of the issue. If it still persists, we would be happy to help you further.

Thank You.

Scan performed on 4/26/2017, Computer: HP HP Compaq nx6310 - Windows 7 64 bit

Outdated or Corrupted drivers:5/16